The system is lacking proper access controls if a third-party vendor was able to see secured project information in a recently implemented system that resulted in a fine for the organization. Access controls are security mechanisms that regulate who or what can view, use, or modify data or resources in a system or network. Access controls typically involve authentication and authorization processes that verify the identity and permissions of users or devices before granting them access. Access controls can help to protect data confidentiality, integrity, and availability and prevent unauthorized access, misuse, or theft12

A rollback plan is a contingency plan that describes how to revert the system to its previous state in case the
change fails or causes problems. A rollback plan is important to minimize the impact of a failed change and
ensure the system's availability and functionality12.
A deployment plan is a document that outlines the steps and procedures for implementing the change in the
production environment. A deployment plan is important to ensure the change is executed smoothly,
efficiently, and securely, and that the system meets the expected performance and quality standards34.

Explanation
The project manager should use a change control log to document the effects of the hurricane delay on the project. A change control log is a tool that records and tracks any changes that occur during the project lifecycle. It usually includes information such as change ID, description, impact, status, approval, and resolution. A change control log can help to monitor and manage the changes that affect the project scope, schedule, cost, quality, or resources and ensure that they are aligned with the project objectives and stakeholder expectations.

Identifying the root cause analysis. Identifying the root cause analysis is a quality assurance tool that can help
to find and eliminate the underlying causes of quality problems or defects. Root cause analysis is a systematic
process of asking why a problem occurred and tracing it back to its source. Root cause analysis can help to
prevent recurrence of the same or similar problems, improve quality performance, and reduce costs and risks1
2

Explanation
Customer relationship management (CRM) software would be the best to use to store information related to business transactions. CRM software is a type of software that helps businesses manage their interactions and relationships with current and potential customers. CRM software can store and organize information such as customer contact details, purchase history, preferences, feedback, complaints, etc. CRM software can help businesses improve customer service, satisfaction, loyalty, retention, and revenue1