Question 86

After a project was delivered, the business analyst learns of a project objective with no associated requirement. What would have helped determine this issue before delivery?
  • Question 87

    The technology department identified a defect in the company's software, which leads to an increase in human resource requirements to perform manual transactions as a workaround for tasks that should have been automated. The company begins losing money, so it hires a business analyst to produce a business case that outlines the problem/opportunity, potential options, and a recommendation for how to proceed.
    Which of the following analyses must the business analyst perform in order to complete the business case and arrive at a solid recommendation"?
  • Question 88

    A business analyst is assigned to the lead analyst role for a project. This project is one of the largest in the history of the company and includes several components and complex interfaces. The system in development will be used by a wide variety of stakeholders.
    Which tool should the business analyst use to trace the large number of requirements that will be generated by this project?
  • Question 89

    Last year, a company registered a high number of complaints about its customer service. Which of the following tools or techniques can help to identify the high-priority changes needed to improve that service?
  • Question 90

    The project team is working on test scripts to test a solution. Which source can be used for building tests of end-to-end business processes across business functions and systems?