Some of the team members who are working on a new software tool are in a public space, arguing over a new feature being coded instead of completingthe coding. How should the project manager handle this situation and get the team to complete the task?
Correct Answer: A
Explanation The project manager should handle this situation by using conflict resolution techniques to facilitate a constructive dialogue among the team members and reach a consensus on the new feature. According to the PMBOK Guide, conflict resolution techniques include problem-solving, compromising, smoothing, forcing, and withdrawing1. In this case, problem-solving is the most appropriate technique, as it involves analyzing the root cause of the conflict and finding a mutually beneficial solution1. Bringing the team members to the meeting room is an example of problem-solving, as it allows the project manager to address the issue in a private and respectful manner, and to clarify the expectations and requirements of the new feature. This way, the project manager can resolve the conflict and get the team to complete the task. References: 1: PMBOK Guide, 7th edition, page 95.
Question 442
A project manager is managing a hybrid project A stakeholder has directly contacted a team member and has requested a change Due to the request, the team member was distracted from their work, which caused a loss in productivity. What should the team member do?
Correct Answer: B
Question 443
In which stage of the negotiation meeting are points of concession identified?
Correct Answer: A
Question 444
In the middle of the execution phase for a big project a new stakeholder who was unfamiliar with the project joined the board of directors and is influencing the decisions made in the project. This change is impacting the project's progress What should the project manager do first?
Correct Answer: C
Question 445
A project manager has been given a critical, 5-day window and is allocated a maximum of US$100,000 as a contingency reserve. Subsequently, the project manager drafted a course of action based upon the best available information. Overall, five actions were required to be completed at a cost of US$20,000 and a duration of 1 day each. After 3 days of work, the project manager completed two actions and spent US$80,000. What should the project manager do next?
Correct Answer: C
Given the situation where the project manager has spent $80,000 to complete only two actions in three days, it is clear that both the budget and schedule are not on track as planned. The cost performance index (CPI) and schedule performance index (SPI) are both less than 1.0, indicating that the project is over budget and behind schedule. The CPI is calculated as the earned value (EV) divided by the actual cost (AC), and the SPI is the EV divided by the planned value (PV). In this case, the EV is lower than expected because fewer actions have been completed than planned, and the AC is higher than the EV, leading to a CPI of less than 1.0. Similarly, the SPI is less than 1.0 because the project is behind schedule. Therefore, the project manager should reevaluate and prioritize the remaining actions to maximize the use of the remaining budget and time. This may involve identifying which of the remaining actions are most critical to the project's objectives and finding ways to complete them within the constraints or seeking additional resources or time if necessary. References: PMBOK Guide and standards foundational documents; Professional in Business Analysis (PMI-PBA) reference materials123.
