A Scrum Master colleague of yours wants some guidance on what to do in the following situation. During the Daily Scrum, one Scrum Team member, who is a key central figure in the organization, drags on and on about things which actually are interesting but not relevant for the Daily Scrum, day after day. What are two suggestions you would offer to your colleague? (choose the best two answers)
Correct Answer: A,E
Explanation A: You suggest taking the person aside and asking them what they believe the key outcomes are for the Daily Scrum. Effectively coaching them to help create focus during the Daily Scrum. This is a good suggestion because it shows respect and empathy for the person, while also helping them understand the purpose and value of the Daily Scrum. Coaching is one of the core competencies of a Scrum Master, and it can help the person self-reflect and improve their behavior12. E. You suggest coaching the Developers to help them find a way to solve the problem, and own the solution. This is another good suggestion because it empowers the Developers to take ownership of their own process and communication. The Scrum Master's role is not to impose rules or solutions, but to facilitate and enable the team's self-organization and collaboration12. By coaching the Developers, the Scrum Master can help them address the issue in a constructive and respectful way. References: 1: What is a Scrum Master? | Scrum.org 2: What is a scrum master? [+ Responsibilities] | Atlassian
Question 22
How often should Development Team membership change?
Correct Answer: B
It is not mandatory that the same team stay together, although it must be understood that any changes to the team will impact how they work together.
Question 23
What does the Scrum Team commit to each Sprint? (Choose the best three answers)
Correct Answer: C,D,F
According to the Scrum Guide 2020, the Scrum Team commits to achieving the Sprint Goal and creating a valuable product Increment every Sprint. The Sprint Goal is a short statement that provides direction and focus for the Scrum Team throughout the Sprint. The product Increment is a concrete and usable outcome that meets the Definition of Done and adds value to the product. Therefore, the Scrum Team commits to: Working towards the Sprint Goal. This means that the Scrum Team collaborates and coordinates their work to deliver a product Increment that satisfies the Sprint Goal. The Sprint Goal is chosen by the Scrum Team during Sprint Planning, based on the Product Backlog items that they forecast to complete in the Sprint. The Sprint Goal provides coherence and alignment for the Scrum Team, and helps them cope with complexity and uncertainty. Seeking stakeholder feedback. This means that the Scrum Team engages with the stakeholders and customers who have an interest or influence on the product. The Scrum Team seeks their feedback to inspect and adapt the product Increment and the Product Backlog, and to validate their assumptions and hypotheses. The Sprint Review is an event where the Scrum Team and the stakeholders collaborate on what was done in the Sprint and what to do next. Upholding transparency. This means that the Scrum Team makes all aspects of their work visible to those who are responsible for the outcome. Transparency enables inspection and adaptation, which are essential for empiricism. The Scrum Team upholds transparency by using the Scrum artifacts (Product Backlog, Sprint Backlog, and Increment) as sources of information and progress, and by having frequent and honest communication among themselves and with the stakeholders.
Question 24
A Scrum Team must have a Product Owner and Scrum Master.
Correct Answer: B
Question 25
Several Sprints into a project, the Product Owner tells the Scrum Master that a key stakeholder just started using the product The stakeholder is unhappy with the slow performance, a complaint that the Product Owner agreeswithAs the Scrum Master how will you move this forward? (choose the best answer)
Correct Answer: A
Explanation: As a Scrum Master, you are accountable for establishing an environment where the Scrum Team can be effective and deliver valuable products1. One of the ways to do this is by supporting the Product Owner in managing the Product Backlog and engaging with the stakeholders2. In this situation, where there is a performance issue with the product, your best option is: Encourage the Product Owner to bring the performance concerns to the rest of the Scrum Team and work together to improve the Definition of Done. This option aligns with the principle of empiricism, which is the foundation of Scrum3. Empiricism means that you make decisions based on what is known, rather than what is assumed or predicted3. By encouraging the Product Owner to bring the performance concerns to the rest of the Scrum Team, you are helping them inspect the product Increment and adapt the Product Backlog based on transparent feedback from the stakeholder4. You are also helping them collaborate on improving the Definition of Done, which is a shared understanding of what it means for a product Increment to be complete and potentially releasable. The Definition of Done should reflect the quality standards and expectations of the stakeholders, andshould be updated as needed to ensure that the product meets their needs and delivers value. The other options are not advisable because: Wait to bring this up in the next Sprint Retrospective as this is the appropriate time for the Developers to re-consider the Definition of Done. This option is incorrect because it contradicts your accountability as a Scrum Master. The Sprint Retrospective is an opportunity for the Scrum Team to reflect on their performance and identify improvements for the next Sprint. However, it is not the only time for them to inspect and adapt their product and process. As a Scrum Master, you should promote continuous improvement and help the Scrum Team address any issues or impediments as soon as they arise1. Waiting to bring this up in the next Sprint Retrospective would mean delaying feedback and action, which can lead to waste or dissatisfaction. Bring the concern to the quality assurance members of the Scrum Team and ask them to improve how the system is tested. This option is incorrect because it goes against your role as a facilitator, who helps the participants have constructive and respectful conversations. By bringing the concern to only a subset of the Scrum Team, you are creating silos and excluding others from contributing or learning. You are also implying that quality is only their responsibility, rather than a shared accountability of the whole Scrum Team. Moreover, you are not asking them for their input or feedback, but telling them what to do, which can undermine their autonomy and motivation. Explain to the Product Owner that it is up to the Developers to decide on acceptable performance standards as they own the Definition of Done. This option is incorrect because it contradicts your role as a coach, who helps people grow and improve their skills and behaviors. By explaining to the Product Owner that it is up to the Developers to decide on acceptable performance standards, you are dismissing their concern and creating a gap between them and the Developers. You are also ignoring their valuable perspective and input as a stakeholder representative, who has a clear vision of what value means for the product. Instead of explaining, you should be asking questions and listening actively, and facilitating a dialogue between them and the Developers. References: 1: https://www.scrum.org/resources/what-is-a-scrum-master 2: https://www.scrum.org/resources/blog/scrum-master-supporting-product-owner 3: https://www.scrum.org/resources/what-is-empiricism-and-why-is-it-important-to-scrum 4: https://www.scrum.org/resources/what-is-a-sprint-review : https://www.scrum.org/resources/blog/definition-done : https://www.scrum.org/resources/what-is-a-sprint-retrospective : https://www.scrum.org/resources/blog/facilitation-scrum-masters-superpower : https://www.scrum.org/resources/blog/quality-shared-responsibility : https://www.scrum.org/resources/blog/coaching-scrum-masters-superpower : https://www.scrum.org/resources/what-is-a-product-owner