Which of the following is NOT true regarding the program work breakdown structure (WBS)?

Near the completion of a transformation program, the operations manager is concerned that their department failed to be notified in advance of the new service being transitioned into operations. They claim that their department did not approve this service, and is now unprepared and untrained to support the transformation.
What should the program manager have done first to prevent this?

A program manager concurrently implements a software program at four client locations. The client's objective is to maintain quality while shortening the software implementation timeline.
What key elements should be included in the benefits register to achieve this goal?

You are the program manager for your organization. Management is considering a new program but they are worried about the program risks that may affect the program success. You know that there are three positive risks responses and three negative risk responses that each risk can have. Management asks you which risk response would be most appropriate for a large risk event if they wanted to hire a third-party to own the risk event for the program. What risk event is most appropriate?

The chief executive officer (CEO) informs the program manager that the delivery date for project A must be compressed by two months to accommodate market needs. Project A relies upon deliverables from projects B and C.
Which of the following should the program manager do first?