A.manage day to day service delivery

B.manage processes, teams, and tools

C.establish a governance framework

D.appoint the service integrator and provider

A.The high level of dependencyon the service integrator adds risks to continuity.

B.The customer can revert to an internally sourced solution if the service integration partner fails to live up to expectations.

C.Thecustomer can inadvertently develop a long term dependency on the service integration partner.

D.The service integrator might be perceived to be biased, even if this is not the case.

A.complete the design of the SIAM model, including the services that are in scope

B.define the strategy and outline the model for SIAMand the services in scope

C.manage the transition of the previous ecosystem from the current state to the desired state

D.manage day to day service delivery, processes, teams and tools

A.Discovery and Strategy

B.Run and Improve

C.Implement

D.Plan and Build

A.ongoing organizational change management

B.design the detailed SIAM model

C.transition to the approved SIAM model

D.produce the outline business case