A legal hold (also known as a litigation hold) is a notification sent from an organization's legal team to employees instructing them not to delete electronically stored information (ESI) or discard paper documents that may be relevant to a new or imminent legal case. A legal hold is intended to preserve evidence and prevent spoliation, which is the intentional or negligent destruction of evidence that could harm a party's case. A legal hold can be triggered by various events, such as a lawsuit, a regulatory investigation, or a subpoena.
In this scenario, the company's attorneys have requested that the security team initiate a legal hold in response to the lawsuit filed by the customers after the company was compromised. This means that the security team will most likely be required to retain any communications related to the security breach until further notice. This could include emails, instant messages, reports, logs, memos, or any other documents that could be relevant to the lawsuit. The security team should also inform the relevant custodians (the employees who have access to or control over the ESI) of their preservation obligations and monitor their compliance. The security team should also document the legal hold process and its scope, as well as take steps to protect the ESI from alteration, deletion, or loss.

The most likely way a rogue device was able to connect to the network is through a MAC cloning attack. In this attack, a personal device copies the MAC address of an authorized device, bypassing the 802.1X access control that relies on known hardware addresses for network access. The matching MAC addresses in the audit report suggest that this technique was used to gain unauthorized network access.
References =
* CompTIA Security+ SY0-701 Course Content: Domain 03 Security Architecture.
* CompTIA Security+ SY0-601 Study Guide: Chapter on Network Security and MAC Address Spoofing.

Explanation
Orchestration is the process of automating multiple tasks across different systems and applications. It can help save time and reduce human error by executing predefined workflows and scripts. In this case, the systems administrator can use orchestration to create accounts for a large number of end users without having to manually enter their information and assign permissions. References: CompTIA Security+ Study Guide: Exam SY0-701, 9th Edition, page 457 1

A honey pot is a system or a network that is designed to mimic a real production server and attract potential attackers. A honey pot can be used to identify the attacker's methods, techniques, and objectives without affecting the actual production servers. A honey pot can also divert the attacker's attention from the real targets and waste their time and resources12.
The other options are not effective ways to identify potential attacker activities without affecting production servers:
Video surveillance: This is a physical security technique that uses cameras and monitors to record and observe the activities in a certain area. Video surveillance can help to deter, detect, and investigate physical intrusions, but it does not directly identify the attacker's activities on the network or the servers3.
Zero Trust: This is a security strategy that assumes that no user, device, or network is trustworthy by default and requires strict verification and validation for every request and transaction. Zero Trust can help to improve the security posture and reduce the attack surface of an organization, but it does not directly identify the attacker's activities on the network or the servers4.
Geofencing: This is a security technique that uses geographic location as a criterion to restrict or allow access to data or resources. Geofencing can help to protect the data sovereignty and compliance of an organization, but it does not directly identify the attacker's activities on the network or the servers5.
Reference = 1: CompTIA Security+ SY0-701 Certification Study Guide, page 542: Honeypots and Deception - SY0-601 CompTIA Security+ : 2.1, video by Professor Messer3: CompTIA Security+ SY0-701 Certification Study Guide, page 974: CompTIA Security+ SY0-701 Certification Study Guide, page 985: CompTIA Security+ SY0-701 Certification Study Guide, page 99.

802.1X is a network access control protocol that provides an authentication mechanism to devices trying to connect to a LAN or WLAN. It supports the use of certificates for authentication, can quarantine unapproved devices, and ensures that only approved and updated devices can access network resources. This protocol best meets the requirements of securing both wired and wireless networks with internal certificates.
References = CompTIA Security+ SY0-701 study materials, particularly in the domain of network security and authentication protocols.