Question 121

The operations manager wants to synchronize the customer list from the back office systems with Salesforce. What should the consultant recommend to ensure data integrity?
  • Question 122

    Cloud Kicks is preparing to deploy its configurations. The chosen release date is during a Salesforce Release window. The current configuration is in Non-Preview Sandbox.
    Which two strategies should a consultant recommend?
    Choose 2 answers
  • Question 123

    Which describes a usability and/or adoption challenge? (Select all that apply)
  • Question 124

    Cloud Kicks (CK) has just started selling its products internationally. Management wants Salesforce Opportunities and forecasting to reflect the respective currency of CK's prospects which include the U.S. dollar, euro, British pound, and Japanese yen.
    In which two ways will this impact the existing CK price book?
    Choose 2 answers
  • Question 125

    Universal Containers wants to implement a Knowledge management process with the following requirements:
    It must contain four different kinds of content: customer FAQs, product specifications, contact center procedures, and product manuals.
    It must provide the ability to filter Knowledge search results by a single product, multiple products, or all 56 products.
    Any product-related content created by contact center agents must be approved by the contact center manager and the Knowledge manager before being published.
    Product content should only be visible internally to contact center agents who handle that product.
    How should a consultant recommend that Knowledge be configured? Choose 3 answers