Free Access Salesforce.Sales-Cloud-Consultant.v2022-05-24.q399 Practice Test (Page 34)

Question 161

Universal Containers uses Salesforce for Outlook to synchronize contacts between Microsoft Outlook and
Salesforce. The executive team wants to ensure that user's personal contacts in Microsoft Outlook are not
synced with Salesforce. Which solution should a consultant recommend to meet this business requirement?
Choose 2 answers

A.Train users to manually remove personal contacts from Salesforce after syncing with Microsoft Outlook.

B.Train users to assign personal contacts in Microsoft Outlook to the Don't Sync with Salesforce category.

C.Train users to mark personal contacts as private in Microsoft Outlook and choose not to sync private
contacts in Salesforce.

D.Train users to sync personal contacts in Salesforce using one-way synchronization from Salesforce to
Microsoft Outlook.

Question 162

CORRECT TEXT
How do I report on campaign success?

Question 163

Which of the following descriptions best describe Data.com?

A.A collaboration tool

B.A tool for extending pricing proposals to customers

C.A library that allowsaccess to documents

D.A data enrichment tool that maintains updated data

E.A content management tool for users who seek information

Question 164

A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live
Agent footer component in the console.
Which configuration option should be verified?

A.verify that users have access to the Live Agent chat buttons.

B.Verify that users are assigned the Live Agent user profile.

C.Verify that users are assigned the Live Agent feature license.

D.Verify that users have access to the Live Agent public group.

Question 165

Northern Trail Outfitters (NTO) requires that each of its products is sold with 12 months of product maintenance. There is a separate opportunity product line item on the opportunity. Once an opportunity is closed/won and the order has been shipped to the customer, the service manager manually records the maintenance line item in the assets object and sends an alert 90 days prior to the expiration date. What should a consultant recommend to streamline this process?

A.Request the sync order to asset feature from salesforce to create an asset record once an opportunity is closed/won.

B.Install an AppExchange app or create a trigger to automatically create an asset record once an opportunity is closed/won.

C.Turn on the sync asset feature from the asset settings to create an asset record once an opportunity is closed/won.

D.Create a trigger on the asset object once an opportunity is closed/won, and add a button to the opportunity layout.

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Question 161

Question 162

Question 163

Question 164

Question 165

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