The Support Manager at Universal Containers is getting inaccurate agent performance reports. After
researching the data, the Salesforce Administrator has identified hundreds of cases that are closed, but still
owned by a queue.
Which two solutions should a Consultant recommend to correct this problem? Choose 2 answers

What actions can a consultant take during the project planning phase to ensure client stakeholder goals are met? Choose 2 answers

Universal Container has its sales representative enter a new lead whenever they are prospecting a new customer, when qualify the new lead, a new opportunity must be created to track the deal. What would a consultant recommend to enforce data quality and accuracy? Choose 3 answer

The sales at Cloud Kicks needs to track the number of retail locations for each of its Leads. Once the Lead is converted, the sales team wants to see the number of retail locations related to its customer. The service team also wants to view this information. Which two actions should the Consultant take to meet this requirement? Choose 2 answers

UC has set accounts, contacts and opportunities to private. Sales Rep manage the account for which they are the account owner. The company also employs sales specialist to assist sales rep on deals.
What should a consultant recommend to allow sales specialist to see account information and any opportunity information associated with the account?