Universal Container has its sales representative enter a new lead whenever they are prospecting a new
customer, when qualify the new lead, a new opportunity must be created to track the deal. What would a
consultant recommend to enforce data quality and accuracy? Choose 3 answer

Universal Containers manages opportunity forecasts using the standard forecast categories in Salesforce
customizable forecasting. Each sales stage is aligned with a forecast category. When reviewing the forecast,
Universal Containers wants the roll-up of just the opportunities that are in pipeline, best case, and commit.
What number in the forecast would provide Universal Containers with the appropriate information?

NTO wants the ability to share documents related to an opportunity, such as contracts and proposals with the field sales team. NTO currently has a private sharing model. How should the documents be shared efficiently and securely?

The Cloud Kicks sales team can create leads for both business and individual customers. Person Accounts have been enabled in its Salesforce org.
Which action should be taken to convert a lead into a Person Account?

Universal Containers wants to deploy the Service Cloud to its contact centers located across North America, Europe, and Asia. The company wants standardized contact center processes and reporting implemented in its centers worldwide.
Which approach should a consultant recommend in this scenario?