Question 81

Universal containers uses a custom object named Insight, which is the child in a master-detail relationship with the opportunity object. Sales teams use this object to create requests for analysts who conduct supporting research regarding an opportunity. Sales teams use Salesforcel mobile app and want to easily create new insight records from their phones. What should a consultant recommend to meet this requirement?
  • Question 82

    AW Computing just added the "Total Converted Leads in Hierarchy" roll-up summary field to all campaign
    page layouts. However, the administrator cannot see the new field on a campaign record. What else needs to
    be configured to see this field?
  • Question 83

    Cloud Kicks sales reps want to see all of their current opportunities, and the full details, with a minimal amount of navigation or dicks to cycle through them.
    Which functionality should the consultant recommend?
  • Question 84

    UC plans to implement lead mgmt. functionality for channel sales representative who need to push prequalified leads to their partner. Partners need the ability to access and update the lead assigned to them, what solution should a consultant recommend for this scenario?
  • Question 85

    Universal Telco sells and supports a line of smart phones. The company offers support via phone, email-to-case, web-to-case, and a customer portal. The call center manager is incented to drive support through customer self-service. Which report should be included on the manager's dashboard? Choose 3 answers: