Question 11
A manager is creating a dashboard for their team and wants each team member to receive a copy of the dashboard results by email each week.
What should the team members do to ensure they receive they weekly results?
What should the team members do to ensure they receive they weekly results?
Question 12
An insurance call center is experiencing increased policy support calls which has led to long wait times and disappointed customers.
Which cloud will decrease the number of incoming calls, empower customers, and increase satisfaction?
Which cloud will decrease the number of incoming calls, empower customers, and increase satisfaction?
Question 13
Get Cloudy Consulting encourages end users to update their own settings.
How can an end user access their personal settings?
How can an end user access their personal settings?
Question 14
Get Cloudy Consulting (GCC) provides consulting services to small and medium-sized business in the financial services space. GCC wants a solution for customer service where complaints can be logged through a web from and email.
Which Salesforce solution should GCC use?
Which Salesforce solution should GCC use?
Question 15
Cloud Kicks (CK) became a North American subsidiary of Get Cloudy Consulting (GCC).
What should the Salesforce associate do to show that GCC is part of the CK portfolio when creating the CK Account record?
What should the Salesforce associate do to show that GCC is part of the CK portfolio when creating the CK Account record?
