Question 26

A Salesforce associate wants to add a new related list of cases to the Account.
Where should the associate go to add the related list to Account?
  • Question 27

    Get Cloudy Consulting (GCC) plans to migrate from a legacy CRM system to Salesforce. GCC currently uses a dedicated single-tenant, on-premise system and wants to utilize a multi-tenant architecture like Salesforce uses.
    What is one feature of multi-tenant architecture?
  • Question 28

    An organization wants to implement Salesforce into its business model. The requirements include:
    * Operations management
    * Program management
    * Grantmaking
    * Fundraising
    * Marketing
    * Engagement
    Which cloud is preconfigured to handle all of these requirements7
  • Question 29

    A Salesforce associate is viewing information within a report and needs to export the data.
    Into which types of files can the report be exported?
  • Question 30

    Which Salesforce role should help companies increase campaign effectiveness, reengage inactive customers, and grow their customer base?