Question 26

A Sales user is trying to manage Campaign Members for an upcoming networking event. The user can view the Campaign, but add new Campaign Members or update Member statuses.
How can an administrator troubleshoot this problem?
  • Question 27

    The administrator at AW Computing wants to send off client welcome tasks and a welcome email to the primary contact automatically when an Opportunity is Closed won.
    What automation tool best accomplishes this?
  • Question 28

    An administrator supporting a global team of salesforce users has been asked to configure company settings.
    Choose 2 options
  • Question 29

    Which two actions should an administrator perform with Case escalation rules?
    Choose 2 answers
  • Question 30

    The Support team at Ursa Major Solar prefers using split list views on the case homepage. Occasionally, the team views shipments from another support application.
    What should the administrator configure to allow the team to use the split list view?