Question 66

Ursa Major Solar wants to automatically notify a manager about any cases awaiting a response from an agent for more than 2 hours after case creation.
Which feature should an administrator use to fulfill this requirement?
  • Question 67

    The VP of Sales at Cloud Kicks is receiving an error message that prevents them form saving an Opportunity. The administrator attempted the same edit without receiving an error.
    How can the administrator validate the error the user is receiving?
  • Question 68

    Sales users at Universal Containers are reporting that it is taking a long time to edit opportunity records. Normally, the only field they are editing is the Stage field.
    Which two options should the administrator recommend to help simplify the process?
    Choose 2 answers
  • Question 69

    Universal Containers requires a different Lightning page to be displayed when Accounts are viewed in the Sales Console and in the Service Console.
    How should an administrator meet this requirement?
  • Question 70

    User at Cloud Kicks want to see information more useful for their role on theCase page.
    How should an administrator make the pages more dynamic and easier to use?