Question 76

Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service
Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
  • Question 77

    Which Lightning Service Console feature should be used to enable Service Reps to send emails with attachments to customers based on the Case details?
  • Question 78

    UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
  • Question 79

    Universal Containers has created Permission Sets granting access to objects and fields in one of its sandboxes.
    How should a consultant deploy these Permission Sets to Production?
  • Question 80

    Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
    Which two actions will improve the performance of the list views? Choose 2 answers