A.Ask another learner if they understood the question

B.Answer the question as the instructor understood it

C.Ask the learner to repeat the question

D.Ask the learner to see the instructor during a break

A.Move on to new material as there is a lot more to cover

B.Explain that it will become clear later

C.Review the content again

D.Solicit the class for relevant stories

E.Relay anecdotes illustrating the use of the material

A.Blog

B.Electronic newsletter

C.Telephone

D.Email

A.Encourage respectful interactions.

B.Put learners together who do not cooperate.

C.Handle disruptions discreetly.

D.Give close-ended questions to groups.

E.Put learners of the same level together.

F.Abruptly interrupt any conversations that go off topic.

A.Ask for everyone's attention and review the classroom rules

B.Extend the length of the break and begin at a later time

C.Ask that all cell phones are brought to the front of the room

D.Move to the back of the room and read the social networking posts