An instructor asks a learner a question. The learner's response confuses some of the other learners. Which of the following would be the BEST action for the instructor to take?

After covering a topic, a trainer asks, "What is the third step of the process?" The trainer waits a few seconds and then asks a particular learner to answer the question. This particular approach is an example of which of the following types of questions?

Which technique is BEST for creating an effective learning environment that will engage learners and lead to learner retention?

A contractor is conducting training for a company. After arriving, the contractor realizes that the room assigned for training is missing a required element (e.g. projector, screen, etc.). The contractor is frustrated because the client was aware of the needed equipment in ample time. Which of the following is the FIRST course of action?

A learner shows up for class dressed inappropriately. Which of the following is the FIRST action the instructor should do?