Free Access CompTIA.TK0-201.v2022-07-04.q201 Practice Test (Page 5)

Question 16

An instructor is almost finished completing a course and has a very dissatisfied learner. Which of the following would be the BEST course of action to help the learner?

A.Ask the learner if they had an issue with the course.

B.Ask other learners if they had issues with the course.

C.Invite the learner back to retake the course.

D.Offer the learner a refund on the course,

Question 17

A trainer has just finished delivering the theory and steps to perform a task. Which of the following would be the BEST way to assess if the learners have grasped the information?

A.Ask hypothetical questions to the class.

B.Look for eye contact from the learners.

C.Point out students to summarize each step.

D.Determine if the learners have questions.

Question 18

A student contacts an online instructor with news that the student's house burned down the previous night. The instructor wants to show compassion while encouraging the student. Which of the following are appropriate responses to the student? (Select TWO).

A.Inquire about the safety of the student's family while expressing sympathy for the student's situation.

B.Express regret that the instructor's policy does not permit assignments to be submitted late.

C.Permit the student to submit the next few assignments late.

D.Give the student money and/or goods to allow the student to concentrate on course assignments.

E.Listen sympathetically and wish the student luck in the rest of the course.

Question 19

Which of the following would BEST identify a need for additional explanation?

A.Learners' poor evaluation of the course delivery

B.Learners' promptness to class

C.Learners' questions and comments

D.Learners' evaluation of the course design

E.Learners' body language

Question 20

An instructor has just completed a five-day technical seminar. Which of the following would be the BEST post-course support method to communicate with learners?

A.Electronic newsletter

B.Email

C.Blog

D.Telephone

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Question 16

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