Question 41

Which two actions should an administrator perform with Case escalation rules?
Choose 2 answers
  • Question 42

    Universal Containers wants to create a new sales team that focuses exclusively on small to medium business customers. This group will track
    information with the same fields and picklist values but will need two new options on the stage field.
    How should the administrator accomplish this task?
  • Question 43

    The administrator at Cloud Kicks has created an approval process for time off requests.
    Which two automated actions are available to be added as part of approval process?
    Choose 2 answers
  • Question 44

    Users at Cloud Kicks are reporting different options when updating a custom plcklist on the Opportunity object based on the kind of opportunity.
    Where should an administrator update the option in the picklist?
  • Question 45

    Ursa Major Solar wants to use the Salesforce approval process.
    What are two characteristics that make a sales process a good fit for the Salesforce approval process? Choose 2 answers