Question 1
A UX Designer has created a new form for a call center that takes special delivery information from its customers.
The designer wants to ensure the call center staff finds the form easy and intuitive to use.
Which kind of testing should be conducted to validate this?
The designer wants to ensure the call center staff finds the form easy and intuitive to use.
Which kind of testing should be conducted to validate this?
Question 2
A UX Designer is creating a customer support site in Experience Builder that will be internationalized across
12 different countries.
Which two design considerations should be made when planning for this site?
12 different countries.
Which two design considerations should be made when planning for this site?
Question 3
Universal Containers' organization wide-defaults model is private for the Account object. A sales repeats to opportunity records.
Which level of access will the sales rep have to the related account record?
Which level of access will the sales rep have to the related account record?
Question 4
A developer is creating a Lightning Web Component (LWC) and wants to make sure the visual experience is consistent with Cloud Kicks' branding. The developer asks their UX Designer about the Salesforce Lightning Design System (SLDS) styling hooks.
How should the designer describe them?
How should the designer describe them?
Question 5
Cloud Kicks (CK) has finished conducting research and has synthesized the findings. CK now plans to collaboratively redesign services with stakeholders to address issues uncovered in the study.
Which process should be used?
Which process should be used?