Question 31

A UX Designer has been asked to improve Salesforce adoption among sales representatives at Cloud Kicks. After conducting stakeholder and user interviews, the designer finds there is no clear, consistent sales process.
What should the designer do next?
  • Question 32

    A UX Designer has completed discovery, research analysis, and ideation.
    How should they prepare for the next phase?
  • Question 33

    Cloud Kicks (CK) wants to integrate learning in the flow of work and is considering using In-App Learning functionality. CK wants to assign learning content to employees as part of its onboarding process.
    Which two features could be assigned to learners? Choose 2 answers
  • Question 34

    Cloud Kicks has requested feature enhancements as a result of user acceptance testing.
    In which three ways could the changes be effectively analyzed and implemented?
    Choose 3 answers
  • Question 35

    The service team at Cloud Kicks has complained about the quantity of list views available, ,making it hard find the relevant ones.
    In which two ways should their experience be improved? Choose 2 answers