Question 6
You want to create a report in which your customer can enter any date and generate all the incidents created on that date.
Which type of report and variable should you use?
Which type of report and variable should you use?
Question 7
Contact X is assigned to a Platinum SLA, which allows the contact to create a total of 250 incidents in a month.
Your client wants to reduce the number of incidents to 100.
Which action should you perform?
Your client wants to reduce the number of incidents to 100.
Which action should you perform?
Question 8
How can you access the Report Explorer?
Question 9
Which two statements are true about exporting report data? (Choose two.)
Question 10
You are working on a public answer that you want to add a part of information within the answer that is not yet approved for public visibility.
How will you do this without impacting the knowledgebase answer?
How will you do this without impacting the knowledgebase answer?