Question 16

How many rows can be returned by a tabular query?
  • Question 17

    A contact center supervisor wants to assign an incident to an agent, A1. However, the supervisor finds that A1 is not available in the Assigned drop-down list in the incident workspace.
    What could be the reason?
  • Question 18

    Examine these functions:
    f1- apply() f2 - setup(), f3 - validate(), f4 - cleanup(), f5- fetchObject() What is the correct sequence of execution of these functions during customprocesses testing?
  • Question 19

    Which two statements are true about Oracle Service Cloud accelerators?
  • Question 20

    Which setup sequence is usedto give permissions to an individual to access an application?