A customer has a Windows 7 x86 computer with 4GB of RAM and needs to upgrade the RAM to meet the minimum specifications for a new piece of software. Which of the following should a technician recommend to the customer FIRST?

A Windows user is attempting to install a local printer and is unsuccessful based on permissions.
Which of the following user types BEST describes this user?

A user calls a technician regarding an iOS mobile device that is having problems with standby time after a new update was applied. The technician verifies no new applications were installed since the update, but the device still has poor standby time even after the update is removed. Which of the following is the MOST likely cause of the issue?

A user ran updates on a Windows computer recently. Since then, the external CD drive no longer reads discs.
The user has connected the external drive to another computer that has not been updated and then successfully ran the discs.
Which of the following should the user do to fix the issue?

A user's smartphone is experiencing limited bandwidth when at home. The user reports to a technician that the device functions properly when at work or in the car. Which of the following troubleshooting steps should the technician take NEXT?