A user's PC has been running slowly. The user says there have been no changes to the PC.
Which of the following tools should the technician use to troubleshoot the cause of the speed reduction?

An administrator created a documents that shows network equipment connections, including endpoints, server, routers, and switches. Which of the following documents did the administrator create?

Joe, a user, did not receive emails over the weekend like he usually does. Productivity software is functioning properly. Joe never powers off his computer and typically leaves all applications open.
No other users are reporting email issues. Which of the following is MOST likely the cause of the issue?

An employee contacts the help desk because the battery in a company-provided smartphone lasts only a short period of time when the worker is in the office. Which of the following would MOST likely reduce this symptom?
(Select TWO).

A small office owner has asked a technician to ensure all users in the office have the ability to access the wireless network but that the network is not accessible outside the building. Which of the following should the technician recommend? (Choose two.)