Free Access Cisco.500-443.v2024-03-25.q58 Practice Test (Page 13)

Which of the following tools can be used to troubleshoot common UCCE issues related to call control?
(Select all that apply)

A.Cisco Unified Contact Center Enterprise Administration (CUCEA)

B.Cisco Unified Communications Manager (CUCM)

C.Cisco Unified Intelligence Center (CUIC)

D.Cisco RTMT (Real-Time Monitoring Tool)

What is the purpose of the SMTP setting in the CUIC administrator web page?

A.configure the email server and actual schedule for the reports to be sent

B.configures the actual schedule for the reports to be sent

C.only configures the email server used to email scheduled reports

D.only configures the email server used to email the alert notification

What is the role of the Unified CCE Master Controller in UCCE?

A.To handle incoming customer interactions

B.To manage and control the UCCE system components

C.To monitor real-time statistics in UCCE

D.To create and customize reports in UCCE

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