Question 6
When performing an immediate backup in the Contact Center Database Maintenance utility, which application is the only one that is not selected bydefault?
Question 7
Which Avaya Aura Contact Center component is a core component that connects to a PBX to coilect incoming voice contacts, provide intelligent queuing, and collect historical data?
Question 8
Which Avaya Aura Contact Center component requires the Communication Control Toolkit and Contact Center Multimedia components?
Question 9
A customer with Contact Center Multimedia (CCMM) needs to create, modify, and monitor outboundcampaigns. Which CCMM tool, accessed from the Contact Center Manager Administration (CCMA) application, provides this functionality?
Question 10
Which tool displays the status counts for each multimedia contact type?