A.Renewal success rate

B.Iarr rate

C.Percentage of contracts closed

D.Upsell percentage

A.Exclusive relationship with the customer

B.Rebates and discounts from Cisco

C.Acess to training programs and material

D.Ability to ensure that our TAC cases get priority over others

A.A priority discount applied to third-party products for perpetuity.

B.A discount applied to refurbished or reused Cisco hardware that includes service contracts.

C.A discount applied to Cisco products and/or service list pricing and for a continual or ongoing basis.

D.A limited time discount applied to Cisco products and/or services.

A.managing the Success Plan

B.billing recurring revenue contracts

C.driving adoption of specific technologies

D.managing recurring revenue risk

A.exclusive relationship with the customer

B.rebates and discounts from Cisco

C.access to training programs and material

D.ability to ensure that our TAC cases get priority over others