A.When the return key is pressed

B.When the record is saved/updated

C.None of the above

D.The field is saved/updated

A.True

B.False

A.After spring 11 release, console users automatically see a sidebar that displays titles of Salesforce Knowledge articles that may solve the case they're working on.

B.It automatically searches and returns articles from your knowledge base that match any of the words typed in the Subject of a case.

C.There is no such thing as Knowledge Sidebar.

A.The account is deleted, but the Widgits remain in Salesforce CRM

B.You cannot delete the account without first deleting the associated "Widgits"

C.The Widgits are deleted

A.False

B.True