Question 66

Universal Containers uses Salesforce Knowledge and has defined its category groups based on the regions of Europe, of Americas, Africa, and Asia. The administrator needs to restrict visibility of each category to the sales representatives within each region. How should the administrator control access to these category groups?
  • Question 67

    Universal Containers is implementing a new lead status process and wants to be able to do the following:
    - Track leads through five different status values
    - Run reports showing the duration a lead spends in each status
    - Run full Lifetime reports of a lead from creation to conversion
    - Prevent leads from skipping a lead status
    How can these requirements be met?
  • Question 68

    which feature is supported in delegated administrator? choose 3
  • Question 69

    Sales managers at Ursa Major Solar have asked for some additional automation around opportunity reminders.
    If the opportunity is in the Proposal stage a week before the close date, they want an email sent to the opportunity owner and manager. If the Budget Approved custom field is checked, the managers want to be notified immediately.
    How should these requirements be met without using code?
  • Question 70

    An administrator is Informed that an employee has Just resigned and needs all access removed Immediately.
    This user is the owner of 4,000 records and the sole recipient or 57 email alerts. Management will need at least a month to find a replacement. The email administrator has already revoked their email access.
    What action should be ta*en to ensure the user's access is immediately revoked?