Question 11

A company has decided to change one of its financial Key Performance indicators (KPIs). It has traditionally measured profit through its gross profit margin, however, it now wishes to measure It through it Return on Capital Employed (ROCE).
The following activities are on the consensus Business Activity Model (BAM) a) Take control action b) Monitor performance targets c) Define performance targets.
d) Define target customers
Which of these would the event 'amend KPI' affect?
  • Question 12

    A Business Analyst is reviewing the stakeholder management strategy for a high profile I Human Resources (HR) protect.
    Following an organizational restructure, Harvey's role has changed from Director of Operations to Director of HR and he has Inherited sponsorship of the project. Harvey was previously involved in the project, but had little interest because his focus was on the Operational Projects that he sponsored.
    Which of the following sets of stakeholder management strategies represent appropriate approaches for Harvey; firstly for when the project started and secondly now that his role has changed?
  • Question 13

    A Business Analyst and a project Manager are producing a business case for an initiative, which aims to improve the cyber defense of a large financial services provider.
    They met recently to review progress, and made the following notes for the next draft:
    The benefits of cyber will be describes in quantitative terms, so we will need to describe these Qualitatively.
    We need to make it clear that we have fully explored the solution market, and we have considered a range of approaches to meeting the objectives of this project.
    The threat posed to the organization from cyber attack, and therefore the justification for the project, needs to be clearly articulated.
    Which of the following sets of elements of a business case will cover ALL of these points?
  • Question 14

    Why would a Business Analyst use a consensus Business Activity Model (BAM) in gap analysis?
  • Question 15

    A local council has decided to completely redesign the way it provides library lending services: it plans to stop lending books and move towards an entirety online e-book lending model Four activities to be included in the Business Activity Model (BAM) are given below:
    a) Lend books
    b) Establish licensing arrangements with publishers.
    c) Define lending policies
    d) Monitor lending usage
    What will be the dependencies between these activities on the BAM?