Question 16

Alana has identified the several issues in a process redesign project she is working on, including the following:
1) The suggested changes will require a re-definition of the organisation's Key Performance Indicators (KPI)
2) The suggested changes to the business structure will affect our relationships with suppliers.
3) The proposed sharing of data with our suppliers will raise legal accessibility issues Which elements of POPIT consider these issues?
  • Question 17

    An overseas bank is currently undertaking a feasibility study looking into the possible launch of a new bank in the UK.
    Preliminary findings suggest that the market is saturated, customers have a lot of choice and UK legislation makes It easy for them to from one bank to another.
    In which area of Porter's Five Forces model would these preliminary findings be documented?
  • Question 18

    EuroCoach is a holiday coach company that Is reviewing its internal business processes. The following requirement for improvement has been logged as a business rule:
    'EuroCoach Is now legally responsible for ensuring that passengers taking cross-border journeys have valid passports and visas (If applicable) tor the countries to which, and through which, they will travel' Which type of business rule is this?
  • Question 19

    A group of stakeholders at FlyMe travel operators are in a meeting to discus the Business Activity Model (BAM) for a new subsidiary business. They are planning to launch a new offering, which will offer flight bundle' packages for organization that regularly need to send their staff overseas. The following activities have been identified so far:
    a) Monitor flight bundle' sates
    b) Sell "night bundles*
    c) Determine demand amongst existing customers
    d) Identify potential airline earners
    e) Determine 'flight bundle' locations,
    f) Define bundle pricing.
    Although the Operations Director for FlyMe is supportive of the new business proposition, she is not entirely convinced there is a gap in the market, nor is she confident that the idea will be profitable.
    With these concerns in mind, which planning activities will she be keen to ensure are discussed before the meeting ends?
  • Question 20

    Why would a Business Analyst use a consensus Business Activity Model (BAM) in gap analysis?