Human resources are central to addressingskill and capability gapsin impacted stakeholders. According to ACMP, theresource planmust account for training, coaching, and allocation of people with the right skills to support adoption. While physical (B), financial (C), and informational (A) resources are also necessary, they do not directly addressskills development. Human resources include internal staff, trainers, and external experts who enable stakeholders to transition successfully. Thus, option D is correct.
(Reference: ACMP Standard, Process Group 3 - Resource Plan; Identify human resources to close skill gaps and build adoption capability.)

When a change significantly affects financial health, it is classified as ahigh-risk initiative. ACMP highlights that risk increases with larger impacts on finances, operations, and culture. Awareness (A), commitment (B), and adoption (D) are important factors for success but do not describe the inherent risk. Therefore, the correct framing of financial impact ishigh level of risk(C). This requires stronger governance, sponsor involvement, and monitoring.
(Reference: ACMP Standard, Process Group 1 - Evaluate; Activity: Risk assessment considers organizational financial performance as a major factor.)

When monitoring KPIs and adoption metrics during execution, the relevant plan is themeasurement and benefits realization plan. This plan sets out the metrics, reporting mechanisms, and thresholds to identify whether the change is achieving expected benefits. The transition plan focuses on handover, the stakeholder engagement plan on participation, and the sustainability plan on long-term embedding. Detectingshortfalls in performance indicatorsdirectly aligns with reviewing the measurement and benefits realization plan.
(Reference: ACMP Standard, Process Group 4 - Execute; Outcomes: Monitor adoption and benefits; Activities: Implement measurement and benefits realization strategy.)

The first execution step is todevelop learning materials that support the curriculum. ACMP outlines that before delivery or assessment can occur, appropriate materials, job aids, and resources must be designed and validated. Availability of venues (B), delivery (C), and outcomes (D) follow later. Therefore, the correct first step is option A.
(Reference: ACMP Standard, Process Group 3 - Learning and Development Plan; Activity: Prepare learning materials and curriculum before delivery.)

Thesponsorship planensures that senior executives are active, visible, and aligned throughout the change. It defines actions such as attending town halls, modeling new behaviors, and removing barriers. ACMP highlights that sponsorship is the most important predictor of success, and without structured engagement, leadership risks becoming passive. The change management plan (C) covers the broader initiative, but the sponsorship plan (D) specifically addresses executive involvement.
(Reference: ACMP Standard, Process Group 2 - Sponsorship Plan; Purpose: Ensure senior executives are engaged and visible throughout.)