You have been approached for a new job at a new employer. When you have your first in-person interview, the position the hiring manager describes to you is well beyond your qualifications, skills, experience and background. What section in ACMP's Code of Ethics might you want to review before accepting the assignment?
Correct Answer: A
The ACMPDuty of Responsibilityrequires practitioners to accept assignments only when they have the skills, qualifications, and experience to perform them competently. Taking on a role beyond one's expertise could put the organization, stakeholders, and the practitioner at risk. While Honesty (D) and Fairness (B) also apply to ethical behavior, the specific tenet addressing this situation isResponsibility- ensuring accountability and due diligence in accepting professional engagements. Respect (C) concerns valuing diversity and stakeholder perspectives. Thus, option A aligns directly with ACMP's Code of Ethics. (Reference: ACMP Code of Ethics, Duty of Responsibility - practitioners must only undertake assignments they are qualified to perform.)
Question 37
A new change initiative is being planned at an organization. Efforts are made by the change management lead to outline the case for change including the current opportunities, risks, consequences of the change, and the benefits of the change and how it aligns to the organization's strategic priorities. What is the next key action to be taken?
Correct Answer: C
Once thecase for changehas been defined, ACMP recommends developing aclear vision of the future state. This provides a compelling picture of what success will look like, aligning stakeholders and guiding all downstream planning. Determining why the change is required (A) is already covered by the case for change. The charter (B) formalizes scope later, and success criteria (D) are developed after the vision is articulated. Thus, option C reflects the logical next step. (Reference: ACMP Standard, Process Group 2 - Formulate; Activities: Define case for change, then articulate a vision of the future state.)
Question 38
What change management strategy includes communication, metrics tracking, performance management and reward and recognition?
Correct Answer: A
Thesustainability strategyintegrates communication reinforcement, tracking of metrics, ongoing performance management, and rewards to ensure change adoption becomes part of normal functioning. ACMP stresses that without these, stakeholders risk reverting to prior behaviors. Realization strategy (B) focuses on outcomes, while management (C) and metrics strategies (D) are too narrow. Option A captures the holistic sustainability approach. (Reference: ACMP Standard, Process Group 4 - Sustainability Plan; Components: Communication, measurement, performance, and recognition.)
Question 39
A recommendation by a change manager to the senior executives of an organization to use consultants to fill key roles in a big change effort was rejected. What could be the reason?
Correct Answer: A
In ACMP practice, resource planning involves assessingskill gapsacross impacted groups and support roles. If the gap analysis demonstrates thatexisting internal staff already possess the required competencies, then external consultants are not justified. Resource augmentation decisions are made based on evidence from skill inventories, competency analysis, and readiness assessments. Budgeting and definition clarity are relevant, but the decisive factor in rejecting consultants is proof thatinternal capacity is sufficient. This reflects both responsible resource use and alignment with ACMP's principle of leveraging existing organizational strengths before seeking outside support. (Reference: ACMP Standard, Process Group 3 - Develop Plan; Resource Plan: Define roles, assess skills, identify gaps, and plan to close gaps with internal or external resources.)
Question 40
The ACMP Code of Ethics is divided into sections containing tenets of conduct outlined within duties identified as most important to the global change management community. What are the duties?
Correct Answer: B
TheACMP Code of Ethicsestablishes five duties:Honesty, Responsibility, Respect, Objectivity, and Advancing the Discipline and Supporting Practitioners. These duties guide ethical behavior in decision- making, stakeholder engagement, and professional conduct. Options A, C, and D include terms not explicitly codified (e.g., Integrity, Due Diligence, Confidentiality) or omit "Objectivity." The correct reference is option B, which matches theofficial ACMP Code of Ethics structure. (Reference: ACMP Code of Ethics, Sections: Duties of Honesty, Responsibility, Respect, Objectivity, and Advancing the Discipline.)
