Question 161

DRAG DROP
The Information Technology Infrastructure Library (ITIL) is a set of concepts and policies for managing information technology (IT) infrastructure, development, and operations. Drag and drop the ITIL processes that focus on service operation, i.e. operational processes in Service Support, in the correct places.
Select and Place:

Question 162

Which of the following should be done FIRST when defining responsibilities for ownership of information and systems?
  • Question 163

    Which of the following concepts is the business practice of developing and implementing comprehensive risk management and security practices for a firm's entire value chain?
  • Question 164

    Which of the following is the MOST important consideration when developing a new IT service'?
  • Question 165

    You are working with your project stakeholders to identify risks within the JKP Project.
    You want to use an approach to engage the stakeholders to increase the breadth of the identified risks by including internally generated risk. Which risk identification approach is most suited for this goal?