A.Change Management, Service Asset and Configuration Management, Release and Deployment Management

B.Service Asset and Configuration Management, Release Management, and Request Fulfillment

C.Change Management, Capacity Management, Event Management, and Service Request Management

D.Service Level Management, Service Portfolio Management, Service Asset and Configuration Management

A.Plan the risk-based assurance initiatives.

B.Assess process maturity.

C.Scope and plan assurance initiatives.

D.Perform a quick risk assessment.

A.Establishing executive level buy-in of the risk program

B.Quantifying the productivity of the risk management team

C.Evaluating existing technology for risk monitoring capabilities

D.Identifying possible future adverse impacts on the enterprise

A.Risk

B.Vulnerability

C.Bias (of measurement)

D.Defect

A.PM9

B.PM10

C.PM8

D.PM7