Free Access ServiceNow.CIS-ITSM.v2022-05-22.q262 Practice Test (Page 21)

Question 96

How to customize the fields that appear when a user hovers over the reference icon?

A.Add a new record in the Reference Popup table and configure the variables.

B.Create sys_popup view.

C.Modify "ref_ac_column" attribute for the field.

D.Modify "ref_contributions" attribute for the field.

Question 97

In the baseline instance, which of the following states are available for incidents? (Choose all that apply.)

A.Awaiting Info

B.Open

C.Canceled

D.New

E.On Hold

Question 98

The test method above calls a web service that updates an external system with Account information and sets the Account's Integration_Updated__c checkbox to True when it completes. The test fails to execute and exits with an error: "Methods defined as TestMethod do not support Web service callouts." What is the optimal way to fix this?

A.Add Test.startTest() before and Test.setMock and Test.stopTest() after CalloutUtil.sendAccountUpdate.

B.Add if (!Test.isRunningTest()) around CalloutUtil.sendAccountUpdate.

C.Add Test.startTest() before and Test.stopTest() after CalloutUtil.sendAccountUpdate.

D.Add Test.startTest() and Test.setMock before and Test.stopTest() after CalloutUtil.sendAccountUpdate.

Question 99

Which of the following users has the permission to close an incident? (Choose two.)

A.None of the listed answers

B.Itil Admin

C.Itil User

D.Incident Manager

E.Incident caller

Question 100

An Apex class does not achieve expected code coverage. The testSetup method explicitly calls a method in the Apex class.
How can the developer generate the code coverage?

A.Verify the user has permissions passing a user into System.runAs().

B.Call the Apex class method from a testMethod instead of the testSetup method.

C.Add @testVisible to the method in the class the developer is testing.

D.Use system.assert() in testSetup to verify the values are being returned.

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Question 96

Question 97

Question 98

Question 99

Question 100

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