Free Access ServiceNow.CIS-ITSM.v2022-05-22.q262 Practice Test (Page 19)

Question 86

In the baseline platform configuration, which of these are required when closing a Normal Change? Select all that apply.

A.Post-Implementation Review

B.CAB Approval

C.Close Code

D.Close Notes

Question 87

The Incident Task [incident_task] table is extended from the _________ table.

A.Task [task]

B.Incident [incident]

C.CMDB [cmdb]

D.Application File [sys_metadata]

Question 88

Which of the following are valid values in the "Action Type" field of the Inbound Email Action? (Choose two.)

A.Update Action

B.New Action

C.Reply Email

D.Forward Email

E.Record Action

Question 89

On a service catalog item, a customer has a requirement that the start_date is before the end_date.
Which approach is recommended to satisfy this requirement?

A.Create a Validation Script and associate it to the item

B.Create a Catalog Client UI Policy that triggers on Load of the Item

C.Create a Catalog Client Script that triggers on Submit of the Item

D.Create a Business Rule that runs on Insert or Update of the Item

Question 90

When can a user (who has no assigned roles in the system) close an incident?

A.When the user is the Caller and the incident's State is not already closed.

B.When the user is the Caller and the incident's State is not already resolved.

C.When the user is the Caller or on the Watch list and the incident's State is Resolved.

D.When the user is the Caller and the incident's State is Resolved.

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Question 86

Question 87

Question 88

Question 89

Question 90

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