On an incident, which of the following conditions will trigger the Reopen Count field value to be incremented?

UC Loans is a small company with a part time Salesforce administrator. UC Loans wants to create a Loan__c record whenever an Opportunity is won.
What is the optimal solution for UC Loans to accomplish this?

Which of the following is NOT a valid state for problem tasks?

What will be the change request's state once a member of the CAB Approval group rejects the approval request?

Which platform feature is used to track field value durations, such as the length of time an Incident spent in each State or the length of time an Incident was assigned to each group?