Universal Containers uses Salesforce Knowledge and has defined its category groups based on the regions of Europe, America, Africa and Asi a. The administrator needs to restrict visibility of each category to the sales representatives within each region. How should the administrator control access to these category groups?

The administrator of Universal Containers is testing an approval process in a recently refreshed Developer Pro sandbox and is finding that none of the notification emails are being sent to the approvers. What could be the cause of this? Choose 2 answers

To set up entitlement management, including milestones, entitlement processes, and entitlements templates, which permission needs to be enabled? Choose 2 answers

Assuming that the training sandbox will contain approximately 500MB of production data and be refreshed after daily training sessions, which type of sandbox can be used to train users on new functionality that has recently been deployed to production? * (1 Point)

The support managers want a way to identify other cases that require similar skills or help articles. This will allow them to easily determine appropriate support agents that can assist with reoccurring customer issued.
Which two of object relationship should help accomplish this?