Question 96

Universal Containers has completed development and testing of its Service Cloud implementation and plans to migrate functionality from the sandbox environment to the production environment.
What should be used for migration functionality?
  • Question 97

    All of the following objects may have a queue EXCEPT:
  • Question 98

    Which Search mechanism should be used to find Case Comments from within the Lightning Service Console?
  • Question 99

    If you delete a case, which two also get deleted? (Choose two answers)
  • Question 100

    Which three tasks should be included in a business continuity plan for a contact center? Choose three answers