Question 181
What are three considerations when adding a report chart to a Console Component? Choose 3 answers
Question 182
What is a recommended way to migrate data from an external system while ensuring that the data adheres to data quality rules established for the Salesforce org?
Question 183
Universal Containers has tested skills-based routing in a sandbox and is ready to deploy to production.
Which two deploy solutions should a consultant to ensure skills-based routing is operational in Production?
Which two deploy solutions should a consultant to ensure skills-based routing is operational in Production?
Question 184
Universal Containers wants articles to be suggested to agents based on information they are typing into the case. Which solution should a consultant recommend?
Question 185
Universal Containers wants to implement a customer service community.
The goal of the community is to enable community members to access, create, and manage cases online.
How should the consultant implement these requirements?
The goal of the community is to enable community members to access, create, and manage cases online.
How should the consultant implement these requirements?
