The administrator at Universal Containers will create a custom field to track a specific Tier 2 support user on a case record.
What data type should be used when creating the custom field?

A marketing user has received a file of leads to import into Salesforce.
What tool can be used to avoid duplicate lead records?

Which two levels of access should be set when sharing a document folder with users? (Choose two.)

Universal Containers requires that the organization-wide default for opportunities be set to public read/write.
However, sales users complain that opportunity reports return too many results, making it difficult to find their team's opportunities in the report results.
How can the System Administrator address the problem?

Universal Containers is onboarding ten new employees in two weeks.
Which two methods should a System Administrator use to create user records in Salesforce, without activating them? (Choose two.)