Which three settings are controlled by a user's profile? (Choose three.)

Universal Containers has activated Web-to-Case on their corporate website. IT configured Auto-Response to thank the customer for logging the case and activated Assignment Rules based on the state (USA) in which the customer resides. Case ownership is therefore determined and routed to the corresponding queue - North, South, East, or West. Customer Cases that do not meet the existing criteria should be assigned to Queue - World.
What solution will satisfy this requirement?

Universal Containers needs to synchronize data between Salesforce and an external financial system.
What should an administrator do to accomplish this?

Universal Containers has two sales groups. Each group has its own unique sales process.
How can an administrator ensure that sales representatives have access to only the stages relevant to their sales process when working on opportunities?

When working on opportunities, sales representatives at Universal Containers need to understand how their peers have successfully managed other opportunities with comparable products, competing against the same competitors?
Which two features should an administrator use to facilitate this? (Choose two.)