Question 51

A Universal Containers' (UC) Technician is completing a service appointment, but is unable to finish one of the tasks defined on the Work Order Line Items because of insufficient Inventory. Assuming UC is using the standard Work Order and Line Item status picklist values, how should the work be recorded?
  • Question 52

    An employee at universal container performs the role of a dispatcher and a technician How should a consultant configure the field service lightning to support this behavior?
  • Question 53

    A Field Service Technician wants the ability to view a list of currently available parts on another Technician's truck. The Technician will then have ability to request the part(s) from the other Technician. What should a Consultant recommend to view and transfer parts between Technicians?
  • Question 54

    Northern Trail Outfitters wants to improve the quality of call-outs from Salesforce to their REST APIs. For this purpose, they will require all API clients/consumers to adhere to RESTAPI Markup Language (RAML) specifications that include field-level definition of every API request and response payload. RAML specs serve as interface contracts that Apex REST API Clients can rely on.
    Which two design specifications should the Integration Architect include in the integration architecture to ensure that Apex REST API Clients unit tests confirm adherence to the RAML specs?
    Choose 2 answers
  • Question 55

    What is the most efficient way for a Consultant to keep Technicians proactively informed about updates to their Service Appointments and Work Orders in the Field Service mobile app?