Free Access Salesforce.FSL-201.v2023-05-08.q145 Practice Test (Page 16)

Question 71

Northern Trail Outfitters is creating a distributable Salesforce package for other Salesforce orgs within the company. The package needs to call into a custor Apex REST endpoint in the central org. The security team wants to ensure a specific integration account is used in the central org that they will authorize after installation of the package.
Which three items should an architect recommend to secure the integration in the package?
Choose 3 answers

A.Use an encrypted field to store the password that the security team enters and use password management for external orgs and set the encryption method to TLS 1.2. Use the Auth Provider configured and select the identity type as Named Principal with OAuth 2.0 as the protocol and

B.Contact Salesforce support and create a case to temporarily enable API access for managed packages.

C.Select Start Authentication Flow on Save.

D.Create an Auth provider in the package and set the consumer key and consumer secret of the connected app in the central org.

E.Create a connected app in the central org and add the callback URL of each org the package is installed in to redirect to after successful authentication.

Question 72

A customer wants to return a defective product instead of scheduling a Service Appointment.
How should this product be tracked in Salesforce Field Service?

A.Create a Product Request and Product Request Line Item.

B.Create a Return Order and relate it to the Product.

C.Create a Work Order and Work Order Line Item.

D.Create a Return Order and Return Order Line Item.

Question 73

Universal Containers provides installation, repair, and consulting services. When Technicians complete the work, they need to provide different reports for the installation, repair, and consulting services. Which two configurations should a Consultant recommend to meet this requirement? Choose 2 answers

A.Work Types

B.Product Templates

C.Service Report Templates

D.Assets

Question 74

A Universal Containers' (UC) Technician is completing a service appointment, but is unable to finish one of the tasks defined on the Work Order Line Items because of insufficient Inventory. Assuming UC is using the standard Work Order and Line Item status picklist values, how should the work be recorded?

A.Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line Item as "Cannot Complete," and enter details in the Description filed. Mark the parent Work Order as "Cancelled."

B.Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line Item as "Cannot Complete" and enter details in the Description field. Mark the parent Work Order as "Cannot Complete".

C.Mark all Work Order Line Items as "Cannot complete," including the incomplete Work Order Line Item; mark the parent Work Order as "In Progress."

D.Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line Item as "Cannot Complete" and enter details in the Description field. Mark the parent Work Order as "Closed"

Question 75

Universal Containers needs to send Technicians into the field to service containers. It takes two Technicians with specialized skills to complete the work at the same time.
How should a Consultant implement this requirement?

A.Create a single Service Appointment.

B.Create a work rule with two required skills.

C.Create two Service Crews.

D.Create a crew with two Technicians

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