Free Access Salesforce.Field-Service-Consultant.v2023-02-01.q115 Practice Test (Page 18)

Question 81

Northern Trail outfitters (NTO) want to track the report on individual tasks completed, including part consumed and pricing details, as part of the work order completion process. NTO want to schedule one or multiple tasks to the different technician as needed How should the consultant meet the requirements utilizing the standard field service lightning data model?

A.Create work order line item, each with its own child service appointment

B.Create a multiple service appointment each with its own child work order line item

C.Create a multiple service appointment, each with its own child task records

D.Create a custom object records, each with its own child service appointment

Question 82

Which configuration can Universal Containers use to brand the Salesforce Field Service mobile app?

A.Company address

B.Company logo

C.Company style sheets

D.Company colors

Question 83

Universal Containers wants to provide a pro-formal invoice to their customer at the completion of a Work Order. Which three should a Consultant set up in order to achieve this requirement?

A.Apply Price Book to the Work Order.

B.Create Account-wide Discounts.

C.Apply Promotion to the Work Order.

D.Create Work Order Line Items with Products.

E.AppCreate Products and Price Book Entries.

Question 84

A Consultant is helping Universal Containers define its mobile approach.
Which requirement would lead a Consultant to recommend the Salesforce Field Service mobile app instead of the Salesforce mobile app?

A.Support service processes with custom Lightning Components

B.Visibility of Technicians with geolocation tracking

C.Manage mobile fields available through configuration

D.Access to Lightning Knowledge articles

Question 85

Universal Containers wants to help their dispatchers determine the length of time a Work Order should last.
What should the Consultant implement to help achieve this goal?

A.Work Types with an Estimated Duration.

B.Work Orders with Operating Hours.

C.Operating Hours for Customer Accounts.

D.Work Types with Service Level Agreement.

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