Question 86

Service resources at Universal Containers (UC) frequently work in more than one service territory. The current scheduling policy looks only at primary territory. While UC still wants the optimizer to use the service resource's primary territory when scheduling, UC also wants the scheduling policy to look at the resource's secondary service territories.
Which two scheduling policy changes should a Consultant recommend?
Choose 2 answers
  • Question 87

    universal container wants its technician to follow a standard operating procedure (S O P) while performing maintenance on an individual asset. Each operation should be captured independently to allow technician to enter note and update status they progress with the work preventative maintenance should be with a single visit Which data model should the consultant recommend to the universal container?
  • Question 88

    The field service administrator at Ursa Major Solar updates the skills required on the most common work types to adapt to the increasing complexity of jobs. This change has led to many service appointments to be in violation. There is a global optimization job set up to run nightly that has been working correctly up until this point. The administrator needs to understand why the jobs are still scheduled to resources that lack the appropriate skill level.
    What are two reasons appointments remain in violation and are not reassigned?
    Choose 2 answers
  • Question 89

    One of Universal Containers's customers allows maintenance only between 12 PM -1:00 PM.
    On which object should a Consultant set Operating Hours to meet this requirement?
  • Question 90

    Universal containers want to implement service legal agreements (SLA) for work Order.
    Which three considerations should the consultant take into account?